Returns Policy - Friller
WHAT can be returned?
Unless specified otherwise, all products may be returned.
WHEN do items need to be returned by?
Items must be returned within 30 days of product purchase.
WHERE do items need to be returned to?
Items need to be returned to:
PO BOX 450
SALISBURY SOUTH DC, South Australia 5106
HOW do customers return items?
Email us via the contact us page or log a return case via you Friller account on this website under My Account.
SHIPPING for returns?
Return shipping will be facilitated.
CREDIT for returns?
Customer items returned will be authorised for store credit, exchange or refund. Friller specialist staff will decide this on a case by case basis.
Instore return option?
Returns are only available via posting the item back to our warehouse location.
All returned items must be packaged in original packaging safely and secure so they are not damaged in transit.